Property Vision is at the cutting edge of what buyers want – The Times

Property Vision 's agents are on the inside track. Each one knows his area inside out – House & Garden

People have realised that estate agents cannot act for both sides – The Times

Property Vision dominates the upper echelons of the country-house market – Country Life

“We are absolutely thrilled. We have just exchanged, and above all else appreciate that in no small part this has been down to you and your team. I am reminded of that advert on the television for some paint, the name of which escapes me, but the slogan reads something like “It does exactly what it says it does on the box”. When I first read your sales brochure, I can still hear myself saying, “Yeah Yeah Yeah – this has to be everyone’s dream ticket to buying a house, they’re never going to be like that”. Perish I ever had the thought. You were and are – brilliant. In short, you do exactly what you say you do on the box!? Rest assured whenever asked and quite a lot when not asked, we will be joining the ever growing queue of your vocal marketers. We are all in your debt.”

“It is rare that one meets such a highly professional attitude in business these days, where you would rather talk a client out of a purchase than let him buy the wrong thing.“

“It is rare to find anyone purveying ‘goods and services’ (even professional) that is so brutally honest when acting in the interests of their client – particularly when apparently at the cost of revenue or fees in the short term.”

“I am writing to say how impressed I was with Property Vision…I realise you deal with multi-million pound estates, but although our house was at a lower end of your price range, I was always made to feel like the most important customer.“

“I wasn’t convinced of the need for Property Vision but after what we have been through in the last few days I now understand why we can’t do without you.“

“The expertise and professionalism that Property Vision showed us will not be forgotten, we only have good words to say about Property Vision.“

“Your services, quite simply, are the best I have experienced or heard about.“

“Driven by excellence and very organised, very tight.“

“ You guys always act well above the call of duty and this is something that I have always found in your people. “

"… brutally honest when acting in the interests of their client."

"I was always made to feel like the most important customer."

“Without you we would not have secured the house …"

“You have been wonderful throughout.”

“… the proof of the pudding is in the eating and we’ve been hugely impressed. I think the one thing that has stood out … is the level of responsiveness and the overall level of service.”

“I’ve been absolutely overwhelmed by the quality of service. It’s the highest level of service I’ve ever received from any organisation.”

“… the strongest recommendation I can give is that I would recommend them and I’d do it again. I’ve never given that strength of recommendation before.”

“… we never felt like we were being sold.”

“He was our trusted partner in the whole process … and he was very careful to advise but not to make our decision.”

“Their negotiations were superb. They were much bolder than anything we would have done on our own so I had absolute faith that we were in very good hands.”

“The whole approach you have is first class …”

“We’ve managed to recoup costs on what they’ve saved on the purchase price … and would we have had the gall to go with such a low offer initially? No, we would not. So that’s how we rationalise it. They’ve paid for themselves.”

“We were independently advised by a director of Savills that Property Vision are the only guys to go with.”

“The anecdotal research we did on PV was everyone who spoke of them said they’re expensive but they’re the best.”

“Would I recommend them? Heartily. It’s rare in today’s market to receive this level of service. It’s kind of knocked my socks off so I’ve been more than impressed.”

“We will be forever indebted.”

“Time and again we have reflected on the tremendous difference your work and experience has made.”

“We are so pleased and relieved with the purchase – to be honest we are still amazed at how painless the exercise has been.”

“Everyone who works in a service business should spend some time with Property Vision – it would teach them what looking after a client really means.”

“Making a significant property purchase is always a challenge but managing it satisfactorily from overseas simply would not be possible without the assistance of a crack team such as yours. Your response time has always been first rate, your advice well considered and thorough (demonstrating the depth of your knowledge and experience) and your team’s overall service and ‘can do’ attitude really stand out.”

“They did what they said they were going to do, which is perhaps surprising as nowadays not many people do that.”

“I can’t thank you enough for making our house searching process positively pleasurable! You have completely restored my faith in the house selling / buying business …”

“I am quite sure this day wouldn’t have come if it weren’t for your professionalism, care and negotiating skills! But above all this, you have been quite simply a pleasure to deal with.”

“… he shows the imagination, judgement and tact of someone who must be pretty close to being ‘best of breed’.”

“Thank you for being brilliant, cheerful, truthful in all our discussions – you have been so positive and encouraging …”

“You have always looked after your clients in a way that most of us in the service industry never achieve. You have been successful because you have been so good at what you do.”

“We were extremely impressed by the service provided by your firm …”

“You have guided … through … this purchase with the ease and surety of foot that speaks of true professionalism.”

“There is no doubt in our minds that your services were essential both to us having this educated view of the market and making this particular deal close successfully.”

“… how well you handle the drama of finding the space and organising the deal and taking care of the seemingly endless list of to-dos – all so carefully – all so gracefully.”

“ … I was surprised by the service because I’ve only dealt with estate agents before, and PV is absolutely on a different level.”